FAQ about MaxFilings

 

Don’t see your question here? Please contact us or call us at (888) 978-8426 and we’ll do our best to answer any questions you may have.

 

Do I have to pay for storing my information in the MaxFilings incorporation system?

There is no charge to collect and organize your incorporation or LLC information in the MaxFilings system. You only pay when you’re ready to go ahead and submit your order for processing, although there is no obligation to place your order with us - we encourage you to use our system freely while researching and organizing your incorporation details.

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How long will my order take?

If you’re forming a business with MaxFilings, please know that the time required for your order will depend on the Secretary of State’s office. While some states process filings promptly, others can take from 4 - 6 weeks or even more to form a corporation or LLC, unless Expedited Processing is used.
If time is of the essence, Expedited or Rush Processing is recommended. View packages offering expedited and rush processing

With Expedited Processing, time to complete your incorporation will be reduced to about 10 days or less with the exception of just a few states. Your processing will be put ahead of non-priority processing, and overnight delivery service will be used to send your documents to you. Your documents will either be hand delivered to the state, or sent electronically or by overnight delivery service, also tapping into any state expediting service available.

In states where it is available, our Rush Processing will complete processing in about 2 days. Your processing is assigned top priority and overnight delivery service will be used to send your documents to you. Your documents will either be hand delivered to the state or sent electronically or by overnight delivery service. In addition, all state expedited and rush processing services offered will be applied.Please keep in mind that we do all we can to ensure your order is processed as efficiently as possible, but the timing is ultimately dependent on the Secretary of State where your business is being formed.

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What payment options are available for MaxFilings incorporation services?

Our secure online payment system allows for payment with Visa, Master Card or Discover credit cards. Call us at (888) 978-8426 if you need to arrange for an alternate payment method.

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What can I expect after I place my order?

When you submit all your order details and payment to us, we’ll send you a confirmation email right away, containing all your order details. Then your order is processed according to the services you selected.

You’ll receive notification by email as each step is completed (for example, you’ll receive an email letting you know that your documents have been submitted to the state and also when filing is completed by the state). You will always know the status of your order.

If you have questions at any time, you may call our customer service at (888) 978-8426 to inquire about your order.

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How secure is the MaxFilings online incorporation ordering system?

Form your business online at www.maxfilings.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. www.maxfilings.com is registered with the Authorize.Net Verified Merchant Seal program.

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How can I recover my password or username?

We’re very serious about keeping user information secure, so we do not email out usernames and original passwords. However, if you lose your password, we’ll email you a new one when you let us know you’ve lost your password. You can then sign in using your new password and change it.

If you forget your username, again for security reasons, you will need to call us at (888) 978-8426 so we can verify your identity before providing that information.

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